The world is facing a new era. Industrial societies are turning into knowledge societies. The importance of knowledge is becoming more and more significant in each day.Knowledge is becoming dominant in every enterprise activities such as strategic assessments, performance management, customer satisfaction, new market attractions etc.Managing knowledge within an enterprise is therefore becoming an essential management activity.This indicates the importance of enterprise knowledge management where a systematic model is required. By being aware of this fact 5M generated an enterprise knowledge management model with the help of all experts and academics. The model is intended to make sure that the right knowledge becomes available to the right person at the right time.
Looking at the practical implementations, knowledge management activites should ensure the following;
- Right knowledge should be available whenever requested.
- Same knowledge could be received and understood in the same way by different units of the organization.
- Knowledge should be periodically and timely updated.
- Knowledge could be segmented in accordance with enterprise needs.
- There should be responsible to keep track and maintain the knowledge and knowledge related infrastructure such as creating knowledge bases.
- Knowledge should be monitored and utilized in electronic format as much as possible.
5M Enterprise knowledge management model is designedfor providing these capabilities of enterprises.
The term enterprise is used because, the model can handle all types of knowledge within an enterprise especially from operational level to managerial levels encompassing respective capabilities. By this way, all knowledge wandering around the organizations can be put into a knowledge track and monitored as per wish.
5M Enterprise Knowledge Management Model is designed over a several implementation and years of experience in business world. The architecture of the modelcan be shown in the following Figure.
Please see the references on implementing 5M Enterprise Konwledge Management activities.
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